Frequently Asked Questions

Orders typically ship within 2–3 business days. Standard delivery takes 5–7 business days depending on your location. You will receive a tracking number by email once your order has shipped.

Yes. We offer free shipping on all orders over $50.

We process orders quickly. If you need to make a change, contact us as soon as possible at [your email]. Once an order has been fulfilled we are unable to make changes.

Every root. formula uses clean, science-backed ingredients with no fillers, no proprietary blends, and no unnecessary additives. Full ingredient lists are available on each product page.

Yes. All root. products are third-party tested for purity and potency.

Each product is designed to support a specific system. ROOT / REST is for sleep and nervous system support. ROOT / GUT is for digestion and microbiome health. ROOT / CLARITY is for focus and cognitive performance. ROOT / CALM is for stress and mood balance. If you are unsure, start with the area of your health you most want to improve.

Yes. Our products are designed to work together. Many customers stack ROOT / GUT with ROOT / REST or ROOT / CLARITY as part of a daily routine.

Most customers notice a difference within 2 to 4 weeks of consistent daily use. Some products like ROOT / CLARITY may be felt sooner.

Contact us within 30 days of receiving your order with a photo and a description of the issue. We will review it and arrange a replacement or refund if approved.

We do not accept returns for change of mind. If there is an issue with your order, please reach out and we will do our best to make it right.

Allow a few business days for the refund to post to your account. If it still hasn't appeared, contact your bank first. If the issue persists, reach out to us at [your email].

root. products are manufactured in the United States in a certified facility and third-party tested for quality and safety.

We currently ship within [your shipping regions]. International shipping availability and timelines may vary.

You can reach us at [your email]. We aim to respond within 1–2 business days.